Another entry ala² panduan tips bagai bagi mereke yang interested... hiks!

Tak kire lah u ols, wanna be SQ (Singapore Airlines) crew ka, MH crew ke (Malaysia Airlines), Air India crew ke, China Airlines ka, aper² airlines sajo, mrasalah entry ni I HOPE sedikit sebanyak will guide u ols through as this entry will menyingkap kesah interviews² dengan airlines. Dan in this entry, ada la mek sentuh sedikit sebanyak on my pengalaman lepas waktu di interview dulu² itiew. What better way to write about this than to share sedikit lil' bit of info with u ols... HiKS!

Sebelum pi mana² interview pon, tak kire lah nak jadik air crew ke, crew Mc. Donalds ke, crew ape ke - memana interview keje pon, the basic things yang u perlu ade in you would be...

1. MINAT terhadap kerej yang u ols nak apply itiew...
2. Relevant infos pasal kerej itiew, background of the company, achievements and what not...
3. Depending on the nature of the job, kalau perlu u ols speaking Omputeh sesiket, better la brush up sesikit la kan with friends ke ape ke. Ala² communication skills itiew perlu ado katanya!
4. Pakaian nak pi interview yang bersesuaian utk pi interview itiew
5. Tahap kesihatan yang memuaskan
6. Konfidensi level u ols... ini mesti la ade siket biarpun tak banyak. Jgn dok ermmm uuu aahhhh ermmm hmmmm jer banyak! LOL!

1. MINAT terhadap kerej yang u ols nak apply itiew...
Nak apply memana kerje, kalau dinch ado minat, tak guna u ols apply. I mean, in this case, nak jadik sangat airline crew, kalau hadapkan duit dan getting the chance to travel the world, tapi hujung pangkalnya DINCH ADO MINAT nak melayan 300++ pax on board a B747 jumbo to London for 14 hours straight, then I have to say, TOK SAH dok apply! Some may say... "Ala... MINAT tu akan datang dikemudian hari..." Sapa yang brani mampos cakap cam tu, brani mampos jugak mek nak carut... "KEPALA TENGKORAK HANG!" Kalau dah minat tang $$$ dan travel ke hulu ke hilir, kalau dah BASIC RULE NUMBER ONE dinch ado, TAKKAN ADO nye la minat tu sampai u ols resign! Serious u ols. Kalau tak der minat as a front liner, nak melayan kerenah manusia yang 1001 bagai tu, I suggest, tak payah la u ols.

Dalam point nih, mek ade contoh. Seorang lelaki nih, minat nak serve passengers, nan ado. Yang ado, nak buat $$$ dan travel merata ceruk pelusuk donia sajo. In the end, service wise dia waktu dia dah jadik crew, was BEYOND SEDEH dan tak attentive langsung. Cincai bocai buat kerej, katanya..."Pedulik aper aku diaorang (passengers) puas hati ke tak puas hati ke... hujung bulan, duit masuk account Maybank aku - enjoy!" dan yer, bertahan lah dia dalam airline 3 bulan SAJO! Bukan sebab dia dapat complaint letters ke, ape ke - tapi he cannot go on with the work load dan terus resigned. See what I mean?

Dan another fine example la ek... seorang stewardess nih. Minat nak serve dia tu, ade. TAPI DIA MINAT NAK SERVE 1st class and business class passengers sajo, LELAKI saje ok! Dengan harapan, Mek tau apa harapannye. Dapat PANCING big shots and then kawin and hidup senang lenang kangkang goyang 'tuuuuuuuuuut' kat umah, duit jatuh melimpah ruah dan pi shopping sajo. THAT can happen KALAU u're lucky enuff to find one man who would be stupid enuff to take u la kan. And well, in her case, she tak jumpa that PRINCE CHARMING pon dan mrasalah lepas setahun plus kerej, dia tak tahan - in the end, ape dia buat? TAK PUAS HATI dan terus resign. APE KES!? Tu la dia kes kalau dah kerje minat cenderung ke arah lain, dan bukan atas niat dan minat asal bekerja as an airline crew member.

Serving people with different types of attitudes and coming from various backgrounds - I must say... this is NOT an easy job. TAPI, kalau dah ade minat, ok lah - boleh la survive sambil nyanyi lagu "I Will Survive" Gloria Gaynor itiew dalam galley. TAPI kalau minat tak dak, you feel pressured tau... hiks!

2. Relevant infos pasal kerej itiew, background of the company, achievements and what not...
Ini ala² u ols kena buat hommyworky lah kirenye. Sebelum pi memana interview, kena la tahu sedikit sebanyak maklumat pasal company tu. Kalau dah nak pi MAS interview tu, amik la some time to buat homework and lengkapkan diri anda with infos like, siapa Chairmannye, apa destinasi MAS (kalau tak semua pon, tau siket² pon jadik lah...), what type of aircraft MAS gunakan, dan lain². Tapi jgn lah terlalu taksub pasal hal nih sampai ingat kalau dah master semua infos pasal MAS, buta² sajo u ols akan diterima masuk.

This brings me to another example waktu interview itiew... hiks. I remembered this one guy (adik² sangat, so bloooody obvious wih muka putih melepak bak tepong gomak, dan lehernye, tone lain katanya! LOL!) yang sama interview dengan mek. Sebelum masuk interview room, confidentnye muka dia... siap cakap kat mek... "I think I can do this. I've done my homework. I know MAS dicelah² gigi I sajer..." Siut saje kan? Mrasalah mek telan air liur sebab mek pon, tak confident mek tau semuanya... hiks! So jadik, masuk lah kami ke interview room... waktu tu 1st round mek rase. Hiks. Mek nye turn dah lepas. All the interviewers asked was a brief intro about myself, background mek and what not. Tiba turn mamat adik² tadik nih, dalam tgh dok interview dan menceritakan hal background dia semua, alih² dia selitkan ini...

"... bla bla bla bla... and before I stop... I just would like to say that I've done my homework and I know lots of things about MAS. Thank you..."

Terus muka interviewers macam... "Owwhhh really???" haaa cam tu la... Terus one of the interview tanye...

"I see. So what are the things,... yang you really know about MAS?"

Dijawabnya...

"Owh yes, I know lots of things; such as... "

And yes - please brace urself for this!

"MAS's main airport in KLIA. MAS has Boeing 747, Boeing 777, Airbus, Boeing 737 and Foker... MAS stewards wear green jackets on board and stewardesses wear green kebaya. MAS has been around for many many many many year... " dan terus that interviewer tunjuk tapak tangan dia, persis... either... "STOP!" or "TALK TO MY HANDS!" gittiew... dan berkata..." One question. Who is the currently the Chairman of MAS?"

Dan you know what this adik² jawab?

"Ermm... That one I'm not so sure Sir but I think he is one of the great politicians around..."

"WHO? DOCTOR MAHATHIR?" said the interviewer. Mek dah ready nak gelak dah...

"Ahhhhh... hnmmmm, yes. Eh, no... no. Not him. It's that guy... who ar..."

"NEVERMIND... Forget what I asked..." sambung the interviewer in disappointment!

MEK TERUS CDH katanya! LOL! Gelak aku! Tu la - jgn terlalu konfident nak tau what aircraft MAS guna la, nama airport la itu ini la, bende² penting like Chairman bagai semua tu tannak amik tau! HAIYOH!!!!!!!!! Tergelak mek sat! LOL!

So you see, it's good to know these things, provided when u were being asked. Jgn before depa tanya, hangpa dok kondifennttt pi habaq yang hang tau walhal sebenaqnya hang dinch tau haprak pong! LOL! Homework darling, HOMEWORK!!!

3. Depending on the nature of the job, kalau perlu u ols speaking Omputeh sesiket, better la brush up sesikit la kan with friends ke ape ke. Ala² communication skills itiew perlu ado katanya!
This one pon, kalau boleh, dapatlah bebantuans kengkawans yang ado dan yang mampu menolong. It helps u know to talk with them, instead of dok memerap kat umah baca buku kononnye nak improve English. Choyyyy! Mek rase to really tahu what's coming, jadikkan lah kawan u ols tu as interviewer dan u ols jawab la apa² soalan dia tu. Biar slow and steady, jgn gopoh gapah. Hiks! Dan carik kawan tu, biaq la yang berjenis gherti nak tolong kita brush up our English. Kang, yang nak menolong kita tu pon, lagi teruk dari kita, mrasalah like a blind leading a blind katanya, KAN!? LOL!

Being in the airline industry, especially when you're in as one of the front liner staffs, it is essential that you know your roots and solid basic foundation bagai in communication. I know lah, in training schools tu nanti, depa akan ajaq u ols bercakap bagai semua. Tapi pon, in YOU, you MUST have that already. The sense of good communication comes from within, dan tak perlu nak gi training bagai. Training tu hanya lah sekadar nak improvekan lagi. So kalau u ols dinch ado a good communication skill, mrasalah cam mana nak layan penumpang? Jgn dok ingat hanya perlu senyum dan kasik tray... "JUICE... JUICE... JUICE" sajo! HIKS!

Bila kes dinch ade at least some basic knowledge of English and basic communication skills, MAKA JADIK LAH KES KES seperti...

"MAY I SAUCE YOUR BALLS SIR?" yang sepatutnya "WOULD YOU LIKE SOME SAUCE TO GO WITH THAT MEATBALLS?"

"CIKEN WIT LICE AND FIS WIT POTATO" yang sewajarnya jadik "Would you prefer to have Chicken Curry with steamed rice or Fish with baked potatoes?"

"Sorry Sir. What you've requested is out of stock..." yang seeloknye jadik "Sorry Sir. We don't have that available onboard this flight" - Ape bezanye yang ini? Yer lah. Out of Stock meaning bende yang dia mintak tu, ADE available tapi kirenye dah habis. MRASALAH kalau mintak bende yang tak penah ade, pi habaq cam tu, of course la pax tu ingat, "Ooooo on other flights, mesti ade kan? Tak per la kalau cam tu..." Get what I mean dak? These communication breakdown cam nih la yang menjadikkan crew sometimes the centre of every laughing human being!

4. Pakaian nak pi interview itiew, biarlah yang bersesuaian dengan tema!
TOLONGGGGGG LAH! PLEASEEE LAH! Mek merayu! TOLONG la pakai yang bersesuaian! Ade kalanya, pakai seperti nak pi mintak kerej kat kedai pam minyak sajo. APE KES? Dah tu, for girls piuler. Ade kalanye make up macam nak pi audition utk belakon opera Cina sajo? Isk.

From the time the interviewers tgk cara u ols berpakaian, depa dah boleh kasik pandangan masing². Kalau idak, takkan la ade kes "First Impression, COUNTS!" kan? Dari rambut, ke pakaian, make up ke ape ke, kasut, bag yang dibawa - semua tu these interviewers akan nengok. Jgn pandang ringan kes² ni. Sebab bende² yang u ols tak sangka, mungkin akan dititikberatkan. Mrasalah ade grooming exec. yang datang sekali waktu interview itiew, kan? HIKS!

Ade yang tanye kan mek pasal kalau ade jerawat ke ape ke, cam mana nak pi interview. Well, kalau muka u ols ade jerawat seketul yang tunggu time nak masak dan pecah, tak yah la worry pa per. TAPI kalau muka serupa tiang jamban tunggu time nak roboh, habis tu, tak sedar² diri dan masih confident, haiyoh - mek takut la nak cakap pa per dah. Sendiri mau ingat la. I mean, bukan nak kurang ajaq ke ape ke - tapi, mrasalah paham. Working in the airlines, mrasalah u ols persis duta Malaysia ok! Sebelum those mat² sallehs masuk Malaysia, dalam kapal terbang, sapa Malaysians yang depa jumpa dulu? CREW la. So, kalau dah tahu u ols have skin probs, mrasalah get professional advise ke ape ke. Setiap masalah ade jalan penyelesaiannye, and that includes skin problems :)

About male candidates pakai make up - hiks! This is funny! Nak pakai base/ bedak, lite², can la. JGN LA PECAH LOBANG AWAL² dulu the interview itiew! Kalau dah lama online crew, dah senior rank, nak buat apa, ikut suka la (jgn kena tangkap dengan Grooming Dprtment dah!) - tapi, nih, day 1, interview, dah pecah lobang, sasah lah OOOOOUT U GO! Hiks!

5. Tahap kesihatan yang memuaskan
Kalau u ols tahu u ols tu ade sakit pa per, awal² mek cakap, better go check up dan find out are you fit to work with the airline. Sebab working with the airlines nih, kesihatan u ols penting. Yerla, makan minum walaupun terjaga while working on board, tapi, timing nyer selalu lari. Orang tgh tidur 2 jam lepas dinner, hang baru nak dinner - walhal dah patut supper. Orang dah breakfast, 3 4 jam lepas tu baru terkedek² nak makan roti canai kat kedai mamak depan umah tu - haiyoh!!! Susah u ols. Pastu, working dalam airline nih requires u to be fit. Kalau asik dok sakit sakit sakit dan MC, mrasalah company meng-MC-kan diri u ols FOREVER! LOL!

Just before the interview, better la u ols get a good night sleep katanya. Jgn la dok berjaga lewat sebelum any interview sebab kalau kurang tidur, berani laaaa mek kerat jari, performance u ols waktu interview, HANCURS! Sebab bile dah tak cukup tidur, otak pun ala² blurririnas gittiew, KAN!? So - that's like, common sense, kan? Sendiri mau pikiaq la beb! LOL!

6. Konfidensi level u ols... ini mesti la ade siket biarpun tak banyak.
Jgn dok ermmm uuu aahhhh ermmm hmmmm jer banyak! LOL!

Apa² pon, yang penting mek nak cakap, despite entry ala² nasihat bagai nih, interviews selalunye, merely base on LUCK!

Adekalanya yang muka bak malam suram tanpa bulan, tetap dapat masuk. Ada kalanya muka bagaikan bintang berkerdipan ditaburi glitters silver dust tu, tetap laaa pulang hampa tanpa sebarang kejayaan katanya. Ade kalanya, yang graduate tetinggi nih, law la, accountings la apa bagai semua, TAK DAPAT. SPM gred 3 jugaaaaaaaaaaak yang dapat masuk. Haaaaa tu tandanya, interviews nih, very subjective and very ikut NASIB u ols.

Ade nasib, + rezeki u ols, ADE LA tempatnye tu! HIKS!



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