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Sunday, October 02, 2005

Siape nak kerje di "Meja Bantuan" @ Helpdesk? Hiks!


Dearest all,

Zaman sekarang nih PC/ internet/ computer knowledge is a must for everyone, kan? Like, where/ what will you be 20 yearrs from now if you ols dinch know how to use the computers, kan? Hahaha... tapi, meh mek nak citer sikit. Kalau menusia nih dinch hui pasal komputer ke ape ke, say, 10 years AGO, than that's ok la kan. But, like, NOW? 2005? Masih ade menusia yang dinch hui much about pcs and stuffs... I mean I myself pun bukannye expert sangat. Kalau kelamkabut tertungging tebalik gabra pc buat hal ke, tak tahu format tu format nih, coding itiew ini and stuffs like that, mek TETAP mengadudombarujuk pada yang expert (dalam kes˛ mek selalunya mek rujuk si csi_X or si Kejadah Warriors - EH! I mean, Katadah Warriors @ KW itiew... hiks!)

So anyways, entry kali nih, buatkan mek terbahak˛ ketawa. Mek got this entry/ email forwarded by KW (see, yang forwardnya tu pun computer genius - u ols, u ols hantar email nih, sebab u ols penah laluinya ke, KW? LOL!). Mrasalah kita nengok kebengapan some ppl dalam hal computers/ IT nih yang telah dijadikkan joke (wallahua'lam, ado ke idak menusia bengap cam nih. Tapi mesti ade jugak kan? Walaupun ianya hanya joke, tapi mek TETAP rase musti ade seratus or dua yang blur cam nih...) Hiks! Yang penting, mek ade letak komen siket after each case! Mrasa lah!!!! Hiks!

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Helpdesk Case 1
    Customer: Hi, this is Celine. I can't get my diskette out.
    Helpdesk: Have you tried pushing the button?
    Customer: Yes, sure, nothing happens, it must be really stuck.
    Helpdesk: That doesn't sound good; I'll make a note
    Customer: No... wait a minute... I hadn't inserted it yet... it's still on my desk... sorry.
    Komen mek: How pathetic can a customer get at times like this ah? Haiyoh! Lagi nak bertemakan konsep "Customers are always right?" - Buzz! Newsflash - NOT ALL THE TIME! LOL!!!

Helpdesk Case 2
    Helpdesk: Click on the 'my computer' icon on to the left of the screen.
    Customer: Is that your left or my left?
    Komen mek: Sometimes, they just need a lil'bit of support and encouragement, kan? LOL!

Helpdesk Case 3
    Helpdesk: Good day. How may I help you?
    Male customer: Hello... I can't print.
    Helpdesk: Would you click on start for me and.....
    Customer: Listen pal; don't start getting technical on me! I'm not Bill Gates damn it !
    Komen mek: Yeap, at times, we tend to get easily-boiled type of customers, kan? Cakap itu salah, cakap ini salah - walhal, DIA YANG SALAH? Hahahaha...

Helpdesk Case 4
    Hi, good afternoon, this is Martha, I can't print. Every time I try it says 'Can't find printer'. I've even lifted the printer and placed it in front of the monitor, but the computer still says it can't find it...
    Komen mek: Nyeh, seriously, how 'bengap' can one get lar? Haiyoh! Motif LIFT the printer and placed it depan monitor? What was she thinking, the monitor got eyes is it!? LOL!

Helpdesk Case 5
    Customer: I have problems printing in red...
    Helpdesk: Do you have a colour printer?
    Customer: Aaaah.................... thank you.
    Komen mek: Hahahahah - I rest my case!

Helpdesk Case 6
    Helpdesk: What's on your monitor now ma'am?
    Customer: A teddy bear my boyfriend bought for me in the supermarket.
    Komen mek: Whats on my monitor? Clear transparent air that we breathe? Bole? Hahaha...

Helpdesk Case 7
    Helpdesk: And now hit F8.
    Customer: It's not working.
    Helpdesk: What did you do, exactly?
    Customer: I hit the F-key 8-times as you told me, but nothing's happening.
    Komen mek: Kalau mek just playin' stupid, I would have understood the helpdesk's instructions as, take a baseball bat, and hit the keyboard 8 times, HOW!?

Helpdesk Case 8
    Customer: My keyboard is not working anymore.
    Helpdesk: Are you sure it's plugged into the computer?
    Customer: No. I can't get behind the computer.
    Helpdesk: Pick up your keyboard and walk 10 paces back.
    Customer: OK
    Helpdesk: Did the keyboard come with you?
    Customer: Yes
    Helpdesk: That means the keyboard is not plugged in. Is there another keyboard?
    Customer: Yes, there's another one here. Ah ... that one does work!
    Komen mek: U ols, motif ade dua keyboard for one pc? Keji tau!


Helpdesk Case 9
    Helpdesk: Your password is the small letter a as in apple, a Capital letter V as in Victor, the number 7.
    Customer: Is that 7 in capital letters?
    Komen mek: Kalau mek jadik Helpdesk itiew, mek akan tanya balik "Excuse me? Which school did you go to?" HAHAHA....

Helpdesk Case 10
    A customer couldn't get on the Internet: -
    Helpdesk: Are you sure you used the right password?
    Customer: Yes I'm sure. I watched my colleague do it.
    Helpdesk: Can you tell me what the password was?
    Customer: Five stars.
    Komen mek: ***** katanya!?!?!?! HAHAHAHAHA this one is really funny! Confident tau jer password tu, walhal, NAN ADO!? LOL!

Helpdesk Case 11
    Helpdesk: What anti-virus program do you use?
    Customer: Netscape.
    Helpdesk: That's not an anti-virus program.
    Customer: Oh, sorry ... Internet Explorer.
    Komen mek: Err... mine is, Firefox?

Helpdesk Case 12
    Customer: I have a huge problem. A friend has placed screensaver on my computer, but every time I move the mouse, it disappears !
    Komen mek: Kalau mek jadik Helpdesk itiew - mek akan reply "Awwww... really? Maybe the mouse you moved tu ATE your screensaver..." Hiks! Confirm kena buang keje, kan?

Helpdesk Case 13
    Helpdesk: Microsoft Tech Support, may I help you?
    Old woman: Good afternoon! I have waited over 4 hours for you. Can You please tell me how long it will take before you can help me?
    Helpdesk: Uhh..? Pardon, I don't understand your problem?
    Old woman: I was working in Word and clicked the help button more than 4 hours ago. Can you tell me when you will finally be helping me?
    Komen mek: I wonder how this old woman managed to call the helpdesk call center? Hmmm...

Helpdesk Case 14
    Helpdesk: How may I help you?
    Customer: I'm writing my first e-mail.
    Helpdesk: OK, and, what seems to be the problem?
    Customer: Well, I have the letter " a ", but how do I get the circle around it?
    Komen mek: That explains... 1st EMAIL katanya... LOL!


Personally, mek suka sangat case 1, case 6 dan case 12! Hiks!





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Posted at 11:19:55 am by Nurlea Laurielle Lai Lee Abdullah




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