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Sunday, August 28, 2005

Life as a crew - KUL to LHR (Part 1)


Sape nak jadi cabin crew? Cepat, angkat tangan? Heheheheh. Well, entry mek kali nih, menyingkap kesah past tense (as usual) mek semasa bergelar cabin crew. This entry is somewhat, macam, ... errm... cam mana nak cakap ek? Mek nak citerkan from A to Z, ape yang mek buat, before flight, during flight, and what not - ala ala what cabin crew buat in general la dalam flight... ermmm, paham dak? ISH! Susah la nak explain. Hampa baca jer la - pasti paham nye. Heheh. Pendek kata, sape2 yang feeling2 nak jadik crew tapi masih belom kecapi impian itiew, mrasalah baca entry nih, dan biarkan minda anda jalankan tugas mengimaginasikan keadaan... feeeeeeeeeeeeeling! Lets! Hikhik!

Normally dalam my flight check book (my personal note book for my flights la kirenye) mek akan buat these details...
  • Date: 08th August, 2003
  • Flight: MH008
  • Aircraft type: B744 (B747-400)
  • Sector: KUL (Kuala Lumpur) - LHR (London)
  • ETD (Estimated Time of Departure) Ex Kul: 0910hrs
  • ETA (Estimated Time of Arrival) Lon: 1515hrs (local time in London GMT+1)
  • Flight time: 13 hours and 5 mins (nangis 13 jam dok dalam kapal itiew! LOL!)
  • Reporting for duty: 0710hrs
  • Pick up time: 0525hrs


And then, nih la dia, bebende yang mek buat dari rumah, sampai lah mek sampai London... lets ikuti, "Sehari bersama mek..." as a cabin crew, yang nak fly dari KL ke London... hehehe... lets!
  • 0445hrs: *Yaaawwwnnnn* Dah kena bangun tido (ade kalanye mek dinch tidur pong dari malam tu; yer la, buatnye kalau weekend, sah sah pergi membinatangkan diri clubbing la, buat show la, tak hengat dunia. Balik clubbing jer dah kul brape? Might as well tak tidur - kang kalau tidur, confirm SELAYAS!) - Dan bangun tido, mandi manda bersiap dandan semua - pastu a quicky breakfast, dan kalau ade bebende yang belom packing, mrasalah buat last minute packing (normally mek pack sehari sebelom. Hehehe) Pastikan final check the following items - tak cukup item2 nih, tak lepas mek nak fly...



    Passport (Musti valid sekuwang-kuwangnya enam bule sebelum tarikh Pupus... eh? Luput - sorry... teringat Mawi pulak - opps!)



    SEP card (Safety & Emergency Procedures card - more like a flying licence for cabin crew. Tak der bende, tak dernye nak fly ke mana- mana ler jawabnye)

    Crew ID (Takder mende nih, nangis ko nak lepas keluar dari airport oversea tu nanti kalau security diaorang check identification korang - nak kasik IC? Ape kes!?)

    Airport pass (Tak der Airport pass, haiyoh, susah geng!)

    Safety manual (Ini, ala ala BWS - bukan Blog Wajib Singgah - tapi Buku manual Wajib Simpan dalam beg tu. Tak baca tak per, JANJI ADO!)



    Medical record book (kot2 la terkejut tergempak sakit nak mampos kat London tu, kenalah ade buku nih baru leh gi panel doctors for treatment and medication for free, kalau idak - mrasalah ko bayar brapa puloh Brits Pound for that! LOL!)



    Cabin crew performance record book (kalau ade performance check dalam flight, dan tak bawak booklet nih, mrasalah ko mampos dalam flight tu kena maki! Hehehe)

    Dah siap2 semua, mrasalah turun ke basement apartment mek in USJ tu. Kalau mood rajin, drive ke airport. Kalau malas, tunggu jer lah van pickup mai amik. Kalau dah terlewat bangun dan terlepas pickup, mrasalah mek drive ke airport! LOL!


  • 0525hrs: Van pickup MAS akan datang hamek mek (dan crew2 lain) dan bawak ke Subang Airport. Dari Subang Airport, naik pulak crew shuttle bus, ke KLIA Flight Management Building. Sebelum naik bas, kalau ade time, checking2 lah system Memo kot2 ade latest annoucements ke, company mails ke ape ke - nak mailing2 dengan kengkawan sesama crew pong boleh. So anyways, lepas tu, lepas dah sampai di FMB KLIA itiew, kalau masih ade time sebelum reporting time, mrasalah smoking2 dulu lepas dah check-in kan our bagasis semue. Hehehehe... dan time2 tu la nak berkenalan2 dengan crew2 yang akan stuck with you for the next few days dalam trip tu. Hehe..


  • 0710hrs: Report for duty. Selalunye for international flights, reporting time is 2 hours sebelum departure time. Penat kan? Tu tak campur dengan time mek bangun at 4.45am itiew? Nangis! So report for duty, sign-in kat komputer tu (ala ala kalau kat pejabat gomen, kena punch card, kan? Haaa - kami kena sign-in kat pc, ala ala moden la gittu) Tapi kalau system down, mrasalah sign-in manually kat Duty Officers... which jarang2 berlaku. Dan waktu sign-in tu, dapat la kite nengok senarai nama2 crew yang bakal bersama dengan kite dalam flight tu, dalam trip ke London tu. For a B747-400 aircraft, ado 18 crew - ade sorang Inflight Supervisor (IFS), ade 2 Chiefs (CS for Chief Steward, CSS for Chief Stewardess), pastu ade 3 Leadings (LS for Leading Steward and LSS for Leading Stewardess) dan paihtu, ado lah the remainingnye semuo either FS (Flight Steward) and FSS (Flight Stewardess). Dan time tu, nama2 top2 bitchy crew, kalau mek nampak dalam sign-in tu, NANGIS! 13 jam stucked dengan bitchy crew, sapa mau? LOL! Jadik kesahnye, dalam flight tu, mek kenai sorang dua jer crew, the rest mek dinch kenali u ols. Mrasalah buat kengkawan barus. LOL! So anyways, lepas dah sign-in semua dah, proceed ke folder room, checking mecking kot2 ade roster baru ke, payslip ke, memo ke ape ke... and then naik lah ke tingkat... 2 rasenye. Yer la kot. So naik tingkat dua, proceed ke briefing room. Masuk briefing room, lepas dah bersalam2 dan kenalkan diri semua, duduk diam2, then tunggu briefing start. Kalau IFS dinch sampai lagik, CS or CSS akan buat briefing. Briefing nih nak kasik working position setiap crew dalam flight itiew - kecuali IFS la. Dia mana ade working position. pastu, ade lah sedikit sessi soal jawab; soal jawab apo? Macam2 lah - from station (London) info, to Custom Immigration and Quarantine qs, to safety and first aid qs. Yezzaa... memang kena buat homework u ols. Semua tu by right dah ade dalam kepala hotak dah, tapi mek selalunye dinch ingat pon. So mrasalah mek menelaah membaca hal2 tu semua sekali imbas waktu dalam bus dari Subang Airport ke KLIA itiew. Hehehe. Selalunye briefing nih max pon 1/2 hour. Pastu kiteorang bergeraks ke terminal, passing through Immigrations and terus naik aircraft. Ok... now, nih la keje mek.... hehehe



  • Working position: FS UD (Galley steward upper deck)
  • Zone: Upper Deck - Upper Deck Business Class
  • Working with: CS/ CSS B and FSS UD - so kirenye, 3 orang ler keje kat atas tu. Hehehe - semput!




Haiyoh! Mek tak suke memang mek tak suke keja zone upper deck uols! 1, sebab galleynye very der silingnya rendah (sah sah sebab di upper deck B747-400 itiew). 2, sebab upper deck kalau London flight SELALU, MOST OF THE TIME load full! NANGIS 32 org nak kena serve! So ok. Keje mek, actually... cam nih la. Nih mek buat story pasal keje MEK jer tau, mek dinch la nak story pasal keje2 si FSS mek tu. Mek buat step by step nah. Mek dinch mau banyak celoteh (sampai kat sini saje pong sikit punye dok ada panjangnye - tu belom sampai London lagik tu. Kalau cam nih la gaya mek story telling, by the time sampai London, entry mek dah boleh masuk sebagai calon Malaysia's Book of Record...) Hehehehe...

Duties and Checks - FS UD - Upper deck Business Class (GCC - Golden Club Class)



PRE-DEPARTURE

Checks/ Preparation
  • Galley electrics - sius2 punat2 segala menatang2 bende2alah tu semua kena check, boiler working ok, ovens semua ok, warming cabinet semua... haiyoh! Banyak tau u ols!

  • Safety equipment - segala mak nenek safety2 equipment dalam galley mek dan zone2 yang perlu mek check la, kan. Hehehehe... check apo? Check ala ala expiry datenye bile, red seal lah itu ini... ini semuanye safety wise la.

  • Meals/ Trays - checking meals nih kena bebetul, ikut menu cards given by the catering, pastu, kena check 1st meal ngan 2nd meal (London flights kan ado 2 meal services) - haiyoh, banyak u ols. Kena check juices, alkisahnye everything la yang sangkut paut dengan makan minum nih. Dan jangan pandang lekeh tau... seriously, banyak bende nak check; tetambah kalau flight full load. MATI! Kalau light load, sorang dua - haaa... heavennye. Hehehehe... (which JARANG berlaku for London flights! Chis)

  • Dry Stores and Minerals - segala coffee tea, segala can drinks and stuffs, semuanya musti cukup u ols, kurangan jangan. Normally kalau flights yang from KL, selalunye la, tak pernah la kurang. Ado kalanya, lelebih pulak dah. Hehehe...

  • Service Equipment - which includes pinggan mangkuk periuk belanga semua la, camca garfu, service trolley dan lain2. Yerrr... ia termasuk jugak bab bab check tea coffee equipment semua, alkaedahnye pasal semuanya lah yang bersangkut paut dengan the two services nanti tu...

  • Dan preparekan welcome drinks. Memandangkan flight mek ke London departs at 9.10am, so meaning it's gonna be breakfast service as 1st service. So welcome drinks nye would be juices and health drinks. Hikhikhik... mek cukup suka kalau prepare drinks tu. Satu gelas mek tuang, segelas mek minum... hehehehe... alamat juices tu sebenarnye banyak habis dalam perut mek! LOL!


Dah habis checking mecking dan prepare mana2 apa2 yang patut, mengadapla CS/ CSS B ku itiew, dan REPORT. Ehehehe. Report la ape menatang yang aku check tadik tu semua. Hehehehe... kena kasik in detail. Tapi ade jugak CS/ CSS yang tak suka nak report detail2 nih. Just cakap "All ok..." jer pon, dah cukup. Tapi make sure semuanya ok lah. Buatnya sat gi ade yang tak ok, mrasalah kena hentam! HEHEHE...

BEFORE TAKE OFF (after pax boarded the aircraft - mek terus migrain. Hehehe)

Offers newspaper on trolley - Yer... time time nih la mek scanning pax2 mana yang melerts! Hehehhe... dan waktu nih la FSS mek ngan my CS sebok dok layan pax dengan welcome drinks la, simpan coats la itiew ini, taking drink orders for after take off - busy lah time nih; sape sebok2 nak kacau mek, either kena pelempang or laser dazz!

Lepas tu, door closed semua - secure everything kat galley, report to CS dan assumes designated crew seat mek for take off - where? Kat dalam galley itiew la. Mek kan feeling2 Cinderalolly dalam Zone B upper deck itiew! LOL! Then, TAKES OFF FOR LONDON! YEHHH!! Hmmm, ape mek nak buat sampai London nanti ek? (Boleh? Baru nak take off, otak dok pikiaq nak buat ape kat London - hanjs sangat! LOL!)! Heheheh...

To be continued...








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Posted at 10:46:07 pm by Nurlea Laurielle Lai Lee Abdullah




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